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Welcome to ADLT 610

  Consulting Skills in Adult
   Learning Environments


    Class 1
August 30, 2010
Agenda
   Introductions
   Overview of the Course and Requirements
   Dusting off your blog accounts / logging onto the
    class wiki
    (http://www.consultingskills2010.pbworks.com)

   An Introduction to Process Consulting
       Phases of consulting
       Consulting roles
       Introduction to Process Consultation
       Ahead for Next Week: Decide on topic facilitation dates
        and consulting project pairs
Course Requirements

Active Participation/Attendance (10 points)

Reflective Practice through Blogging (15 points)

Textbook topic presentations (20 points)

Who is the Client? Exercise (5 points)

Consulting Project (50 points)
• Contracting Memo (on wiki-5 points)
• Analysis of Data Collection Meeting (on wiki – 10 points)
• Assessment of the feedback meeting (on wiki – 10 points)
• Learning Integration Paper (hard copy, APA format, 25 points)
Phases of Consulting According
       to Peter Block


                           Feedback,     Engagement,   Extension,
  Entry,      Discovery,
contracting    dialogue
                           decision to    implemen-     recycle,
                               act          tation     terminate
Block’s assumptions about
consultant’s goals

                         Solve
      Establish a
                      problems so
     collaborative
                     that they stay
     relationship
                         solved




      Ensure that
      attention is    Secondary
     given to both   goal: Develop
       technical         client
     problem and     commitment
     relationships
Roles of Consultants


 Expert

 Pair   of hands
 Collaborative
What is process consultation?

“…creation of a relationship with the client
 that permits the client to
                  perceive,
                understand,
                   and act
  on the process events that occur in the
 client’s internal and external
 environment in order to improve the
 situation as defined by the client.” (p. 20)
More on process consultation

   “Philosophy about and attitude toward the
    process of helping individuals, groups,
    organizations, and communities.” (p. 1)

   Key philosophy: One can only help a human
    system to help itself.

   Emphasis on process – how things are done is
    as important or more important than what is
    done

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Adlt 610 class 1 and 2 intro to schein and block rev for 2010

  • 1. Welcome to ADLT 610 Consulting Skills in Adult Learning Environments Class 1 August 30, 2010
  • 2. Agenda  Introductions  Overview of the Course and Requirements  Dusting off your blog accounts / logging onto the class wiki (http://www.consultingskills2010.pbworks.com)  An Introduction to Process Consulting  Phases of consulting  Consulting roles  Introduction to Process Consultation  Ahead for Next Week: Decide on topic facilitation dates and consulting project pairs
  • 3. Course Requirements Active Participation/Attendance (10 points) Reflective Practice through Blogging (15 points) Textbook topic presentations (20 points) Who is the Client? Exercise (5 points) Consulting Project (50 points) • Contracting Memo (on wiki-5 points) • Analysis of Data Collection Meeting (on wiki – 10 points) • Assessment of the feedback meeting (on wiki – 10 points) • Learning Integration Paper (hard copy, APA format, 25 points)
  • 4. Phases of Consulting According to Peter Block Feedback, Engagement, Extension, Entry, Discovery, contracting dialogue decision to implemen- recycle, act tation terminate
  • 5. Block’s assumptions about consultant’s goals Solve Establish a problems so collaborative that they stay relationship solved Ensure that attention is Secondary given to both goal: Develop technical client problem and commitment relationships
  • 6. Roles of Consultants  Expert  Pair of hands  Collaborative
  • 7. What is process consultation? “…creation of a relationship with the client that permits the client to perceive, understand, and act on the process events that occur in the client’s internal and external environment in order to improve the situation as defined by the client.” (p. 20)
  • 8. More on process consultation  “Philosophy about and attitude toward the process of helping individuals, groups, organizations, and communities.” (p. 1)  Key philosophy: One can only help a human system to help itself.  Emphasis on process – how things are done is as important or more important than what is done